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Terms & Conditions

Terms and Conditions

General
These terms and conditions, and all transactions relating to this website and all contractual and non-contractual obligations arising from any transaction carried out as a result of the use of this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept variations to these terms and conditions.

Your data protection rights are as set out in our Privacy Policy
These terms and conditions only cover the First Global Training Limited (hereafter known as Company) website, and subsequent interactions by any means between the Customer, and the Company. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our direct control.

Orders and Contracts

All orders or contracts accepted shall apply to all legal relations between the Customer and Company to the exclusion of all other terms. Contracts for the provision of products and/or services will be completed and issued to the named authorised Customer contact on behalf of the Customer.

The contract to which this document relates shall be binding upon the Customer, its successors or its assignees.

The Company shall not be obliged to provide the services/products due under a contract if the Company has reasonable doubt as to the solvency of the Customer, or if the Customer fails to provide advance payment or a valid Purchase Order by the due date specified within the Contract. The Company in such circumstances without liability on its part may withdraw its services or withhold its products to be supplied to the Customer without any repudiation of the contract being expressed implied or any legal proceedings being undertaken.

During the processing of a request for products / services from the Customer, agreed dates will be provisionally reserved on behalf of the Customer. Changes to provisional dates may be accepted subject to the terms contained in the Cancellation of Products or Services section set out below. Until such time as a valid purchase order or payment in full has been received from the Customer, the Company reserves the right to offer those dates to another Customer who wishes to order products or services for delivery during the same period.

Cancellation of Products or Services

Product or Services may be cancelled by written notification subject to the following restrictions:

Cancellations notified within 7 calendar days of the start date :
100% of the fees will become payable in addition to all expenses incurred which cannot be refunded to the Company
Cancellation notified within 14 calendar days (but not less than 7 calendar days) of the start date :
50% of the amount payable.

Cancellation notified in excess of 14 calendar days :
0% of the amount payable less the value of any related expenses incurred by the Company which cannot be reclaimed.

In the event that the Company incurs costs for expenses relating to provision of the products / services, the Customer is liable for, and agrees to repay expenses costs which cannot be refunded to the Company as a result of product / service cancellation.

The Company may cancel or postpone product or service delivery in exceptional circumstances. Where this occurs, every effort will be made to reschedule delivery of the product or service at the earliest opportunity. The Company accepts no liability for loss; damage; expenses; delay or claims other than as required by Law.

Financial
All prices displayed on the Company website, or contained within a quotation or invoice, are subject to UK VAT at the prevailing rate.

Unless otherwise stated, all accounts, invoices and payments due to the Company by the Customer shall be paid within 30 days of the date of the invoice. In certain circumstances payment in full will be required before products or services are confirmed.

Invoices not paid on the date due will attract interest on the outstanding sum at a rate of 4% over the Bank of England base rate from the due date until full payment has been received.

These conditions and the contracts to which this document relates shall in all respects be considered and operate in accordance with English Law.

Our wealth of technical expertise and practical training experience enables us to provide the right training solutions and support to encourage success.
High calibre personnel are dedicated to providing high quality services. Your success is our success!

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