When a company launches a new software product or system, or immediately after training courses have been conducted, and a qualified trainer with support experience may be required to respond to individual queries, problems, tasks or any work-related issues arising from the new software deployment as the users begin to use the system.
First Global Training will walk the floor to provide efficient desk-side training and support during those vital days of changes. We will help your staff easily utilise the new knowledge and apply their new skills to their everyday tasks.
Floorwalking also involves communicating software application errors back to the Development team or Product Support by real time problem solving with a minimal disruption of your everyday office routine.
How do I arrange Floor Walking?
Please call us on +44 871 662 9241 to speak to one of our experienced account managers to discuss your requirements, or complete the contact form at www.firstglobaltraining.com/contacts/